How to use the Help button?

  1. Locate the help button from any module of the platform. Click on it.
  2. A new tab will open. You can do a search by words or phrases.
  3. The platform will display a list of questions. Choose the question that fits your case.
  4. If none of the questions match with yours, make a query through the button "Leave a message".
  5. A new tab will be displayed. You must fill in the contact information and write your question, you can attach files if necessary.
  6. Once you have finish, click on Send. You will receive a confirmation email. Your case will be reviewed and we will contact you as soon as possible to offer a solution.
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