How to use the Help button?
- Locate the help button from any module of the platform. Click on it.
- A new tab will open. You can do a search by words or phrases.
- The platform will display a list of questions. Choose the question that fits your case.
- If none of the questions match with yours, make a query through the button "Leave a message".
- A new tab will be displayed. You must fill in the contact information and write your question, you can attach files if necessary.
- Once you have finish, click on Send. You will receive a confirmation email. Your case will be reviewed and we will contact you as soon as possible to offer a solution.