User Management and Agency Settings

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  1. How to access to the Agency Administration section?
  2. Can I add or remove users to TravelContact?
  3. How to manage the users of my agency and their access?
  4. Will I be charged for deactivated users?

 

1. How to access to the Agency Administration section?

Go to the User Menu, on the upper right corner of the screen and select Agency Administration. A new tab will open, where you can define your agency’s structure, add users, activate or deactivate users, manage billing, customize sections to adapt the platform to your company’s needs.

2. Can I add or remove users to TravelContact?

Enter the Administrative Module to be able to add or delete users. The platform will automatically adjust the prices according to these changes. A new Invoice will be issued for your new amount or Credit will be added to your account.

3. How to manage the users of my agency and their access?

Only for Admin

Click on your name, which is in the upper right corner and select Agency Administration. A new tab will open where you can create new users, manage user access and deactivate or activating agents.

4. Will I be charged for deactivated users?

No, you will only be charged for active users.

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