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Quick answers to all your questions
What happens if I change my email address for my user account?
How to access my profile and what information should be added in this section?
What is the difference between an Administrator user and an Agent user?
What information can I find in the Services section?
Where can I track the agency Services information?
How to get the link to enter the platform?
What is the Learning Academy?
What training resources do I have available?
What is the TravelContact support schedule?
How to register in webinars and training sessions?
What support channels do I have available?
How to use the Help button?
How to add a Main Traveler for an existing client in your database ?
How to re-assign a client to another agent?
How to stop sharing my clients?
Can I view and Edit a Shared Client’s profile?
How to add a Traveler Number?
What sort of preferences can I add in the customer profile?
How to enter a schedule payment?
How to create an invoice for several services?
Can I delete an invoice?
What information can be seen in the invoices?
Can I download the invoices?
Where can I see the generated invoices?
Can I see a Supplier created by another advisor?
Why can't I edit or delete flight service Supplier?
How to delete a Supplier?
How to find a supplier within the Supplier Module?
How to edit and add information to a Supplier?
How to add a Supplier?
What are the fields that can't be modified?
Where can I check an Automation status?
What types of Automation can I create?
When I edit an Automation does the platform recognize the changes ?
How to edit an Automation?
Can I Edit an Automation?
How is the advisors section conformed within the reports module?
What is the advisors section within the reports module?
How is the amounts section included in the reports module?
What is the amounts section within the reports module?
How can I see what are the best-selling services of an advisor in the Reports Module?
How is the supplier section conformed in the reports module?
How to delete a section created within the Customization function?
When changing the language of the platform, the customized sections are translated automatically?
How many columns can be added in a custom section of the data table type?
Where can I visualize the new custom sections?
What is the difference between a Clients section Type standard form and a Data Table?
How to change the order of the custom fields in the Standard Form type?
How to see the branches of the sub-agencies created under the figure of Multi Agency?
How to manage the sub-agencies from the Admin Host user?
To which information in the Suppliers Module does an Admin Host have access when entering the main Agency?
To which information of the Trip Module does an Admin Host have access when entering the main Agency?
What information of the Client Module does an Admin Host access to when entering the main agency?
What information does an Admin Host user have access to when entering each of the sub-agencies?
What information will I find on the Umapped Dashboard?
How do I edit an itinerary I have already created in TravelContact from Umapped?
Is the Web itinerary automatically updated when I edit or add information to the trip within TravelContact?
Is the information between the platforms bi-directional?
What will be the trip building process using TravelContact and Umapped integration?
How do I send my itinerary information from TravelContact to Umapped?
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