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Quick answers to all your questions
What happens if I change my email address for my user account?
How to access my profile and what information should be added in this section?
What is the difference between an Administrator user and an Agent user?
What information can I find in the Services section?
Where can I track the agency Services information?
How to get the link to enter the platform?
How to access the Help Center from TravelContact?
What is the Creative Center?
Where can I leave comments to suggest improvements to the platform?
How to report a platform error?
What is the Learning Academy?
What training resources do I have available?
How to add a Main Traveler for an existing client in your database ?
How to re-assign a client to another agent?
How to stop sharing my clients?
Can I view and Edit a Shared Client’s profile?
How to add a Traveler Number?
What sort of preferences can I add in the customer profile?
How to enter a schedule payment?
How to add sub services to the lodging service?
How to add sub services to the wholesaler service?
How to edit an invoice?
How to enter scheduled payments to a provider?
How to Confirm and bill a service with split costs?
Can I see a Supplier created by another advisor?
Why can't I edit or delete flight service Supplier?
How to delete a Supplier?
How to find a supplier within the Supplier Module?
How to edit and add information to a Supplier?
How to add a Supplier?
What are the fields that can't be modified?
Where can I check an Automation status?
What types of Automation can I create?
When I edit an Automation does the platform recognize the changes ?
How to edit an Automation?
Can I Edit an Automation?
How is the clients section conformed in the reports module?
What is the Clients section within the Reports module?
How can I see the sales and commissions of an advisor in detail?
How is the advisors section conformed within the reports module?
What is the advisors section within the reports module?
How is the amounts section included in the reports module?
How to delete a section created within the Customization function?
When changing the language of the platform, the customized sections are translated automatically?
How many columns can be added in a custom section of the data table type?
Where can I visualize the new custom sections?
What is the difference between a Clients section Type standard form and a Data Table?
How to change the order of the custom fields in the Standard Form type?
How to see the branches of the sub-agencies created under the figure of Multi Agency?
How to manage the sub-agencies from the Admin Host user?
To which information in the Suppliers Module does an Admin Host have access when entering the main Agency?
To which information of the Trip Module does an Admin Host have access when entering the main Agency?
What information of the Client Module does an Admin Host access to when entering the main agency?
What information does an Admin Host user have access to when entering each of the sub-agencies?
How can I delete bookings?
How do I manually add flights to my itinerary?
How do I publish and send the itinerary to my clients?
Can I preview the itinerary before sending it to my client or share it with another travel agent?
Can I add destination content to an itinerary?
How do I attached a document to the itinerary?
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